论文标题

评估智能过程自动化

On the Evaluation of Intelligent Process Automation

论文作者

Ferreira, Deborah, Rozanova, Julia, Dubba, Krishna, Zhang, Dell, Freitas, Andre

论文摘要

智能过程自动化(IPA)正在成为AI的子场,以支持长尾过程的自动化,这需要跨不同系统的任务协调。到目前为止,IPA领域主要是由系统和用例驱动的,缺乏对任务及其评估的更正式定义。本文旨在通过提供IPA的形式化和提出特定指标来支持IPA系统的经验评估来解决这一差距。这项工作还比较并将IPA与诸如最终用户编程和程序合成等相关任务进行比较。

Intelligent Process Automation (IPA) is emerging as a sub-field of AI to support the automation of long-tail processes which requires the coordination of tasks across different systems. So far, the field of IPA has been largely driven by systems and use cases, lacking a more formal definition of the task and its assessment. This paper aims to address this gap by providing a formalisation of IPA and by proposing specific metrics to support the empirical evaluation of IPA systems. This work also compares and contrasts IPA against related tasks such as end-user programming and program synthesis.

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