论文标题

南非公众提取和分类对COVID-19的反应 - 社交媒体研究

Extracting and categorising the reactions to COVID-19 by the South African public -- A social media study

论文作者

Marivate, Vukosi, Moodley, Avashlin, Saba, Athandiwe

论文摘要

社交媒体可用于在灾难中提取讨论主题。随着199日的共同大流行对南非的影响,我们需要了解政府为应对与讨论主题的大流行对比的法律和法规如何参与。在这项工作中,我们通过使用由南非政府官员进行的社交媒体讨论来扩展传统媒体分析。在某些情况下,我们发现与不同的主题和不同的主题。这些发现可以在南非及其他地区的灾难环境中进一步研究社交媒体的进一步研究。本文为将来的分析设定了一个框架,以理解大流行期间公众的意见,以及如何以半自动化的方法进行蒸馏,以在将来告知政府交流。

Social Media can be used to extract discussion topics during a disaster. With the COVID-19 pandemic impact on South Africa, we need to understand how the law and regulation promulgated by the government in response to the pandemic contrasts with discussion topics social media users have been engaging in. In this work, we expand on traditional media analysis by using Social Media discussions driven by or directed to South African government officials. We find topics that are similar as well as different in some cases. The findings can inform further study into social media during disaster settings in South Africa and beyond. This paper sets a framework for future analysis in understanding the opinions of the public during a pandemic and how these opinions can be distilled [in a semi-automated approach] to inform government communication in the future.

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