论文标题
坦桑尼亚电子政务网站的可用性,可访问性和网络安全评估
Usability, Accessibility and Web Security Assessment of E-government Websites in Tanzania
论文作者
论文摘要
尽管坦桑尼亚的电子政务机构(EGA)强调在坦桑尼亚的公共机构内使用ICT,但大多数网络开发人员仍未考虑使用ICT,但仍未考虑可访问性,可访问性,可用性和网络安全漏洞。这项研究的主要目的是评估选定的坦桑尼亚电子政务网站的可用性,可访问性和网络安全漏洞。使用几种自动诊断(评估)工具,例如Pingdom,Google Speed Insight,Wave,W3C检查器和Acunetix,本研究评估了坦桑尼亚79个选定的电子政务网站的可用性,可访问性和网络安全漏洞。结果揭示了坦桑尼亚电子政务网站的可用性,可访问性和安全性的几个问题。有大量的可用性问题,发现100%的网站被发现链接断开,而79个网站中有52个网站的总页面的加载时间超过5(5)秒。可访问性结果表明,所有79个选定的网站都有可访问性错误并违反W3C Web内容可访问性指南(WCAG)1.0。 Web安全性漏洞的结果表明,在79个评估网站中,有40个具有一个或多个高度脆弱性(SQL注入或跨站点脚本XSS),而79个或多个中等程度的漏洞中有51个(64.5%)中有一个或多个中等差异漏洞(跨站点请求或拒绝服务)。基于这些结果,这项研究提供了一些建议,以改善坦桑尼亚公共机构的可用性,可访问性和网络安全漏洞。
In spite of the fact that e-government agency (ega) in Tanzania emphasize on the use of ICT within public institutions in Tanzania, accessibility, usability and web security vulnerabilities are still not considered by the majority of web developers. The main objective of this study is to assess the usability, accessibility and web security vulnerabilities of selected Tanzania e-government websites. Using several automatic diagnostic (evaluation) tools such as pingdom, google speed insight, wave, w3c checker and acunetix, this study assess the usability, accessibility and web security vulnerabilities of 79 selected e-government websites in Tanzania. The results reveal several issues on usability, accessibility and security of Tanzania e-government websites. There is high number of usability problems where 100% of websites were found to have broken links and 52 out of 79 websites have loading time of more than five (5) seconds for their main page. The accessibility results show that all 79 selected websites have accessibility errors and violate w3c Web Content Accessibility Guidelines (WCAG) 1.0. The results on web security vulnerabilities indicate that 40 out of 79 (50.6%) assessed websites have one or more high-severity vulnerability (SQL injection or cross site scripting-XSS) while 51 out of 79 (64.5%) have one or more medium-severity vulnerabilities (Cross site request forgery or Denial of Service). Based on these results, this study provides some recommendations for improving the usability, accessibility and web security vulnerabilities of public institutions in Tanzania.