论文标题
微型制定编程可以在行业中工作吗?
Can Microtask Programming Work in Industry?
论文作者
论文摘要
IT服务公司软件开发项目的一个关键问题是在正确的时间找到合适的人。通过使人们的任务分配使人们更加流畅,公司内部使用众包方法为这一挑战提供了潜在的解决方案。在公司内部,随着多个系统开发项目的分别进行,一个项目上时间缩短的开发人员可能会在这段时间里为其他项目做出贡献。在本文中,我们报告了一个案例研究,该案例研究在大型电信公司中在工业Web应用程序系统开发项目中的众包应用程序的应用。开发人员使用的系统规格合作,这些规格被组织成一组微型掩体,提供了一组简短且具有独立的描述。当其他项目的人群工作人员的时间较短时,他们取出并完成了微型判据。我们的结果提供了最初的证据,证明了微型制定计划在增加公司内部分配的流动性方面的潜在价值。该项目的人群贡献者能够在不到2个小时的时间内登上并为一个新项目做出贡献。入职后,人群工人共同能够成功实施一个仅包含少数缺陷的小程序。从项目参与者那里收集的访谈和调查数据表明,人群工人报告说,他们认为降低了登机成本,并且没有经历越来越多的面对面交流的问题,而是通过动机遇到了挑战。
A critical issue in software development projects in IT service companies is finding the right people at the right time. By enabling assignments of tasks to people to be more fluid, the use of crowdsourcing approaches within a company offers a potential solution to this challenge. Inside a company, as multiple system development projects are ongoing separately, developers with slack time on one project might use this time to contribute to other projects. In this paper, we report on a case study of the application of crowdsourcing within an industrial web application system development project in a large telecommunications company. Developers worked with system specifications which were organized into a set of microtasks, offering a set of short and self-contained descriptions. When crowd workers in other projects had slack time, they fetched and completed microtasks. Our results offer initial evidence for the potential value of microtask programming in increasing the fluidity of team assignments within a company. Crowd contributors to the project were able to onboard and contribute to a new project in less than 2 hours. After onboarding, the crowd workers were together able to successfully implement a small program which contained only a small number of defects. Interview and survey data gathered from project participants revealed that crowd workers reported that they perceived onboarding costs to be reduced and did not experience issues with the reduced face to face communication, but experienced challenges with motivation.