论文标题
关于工作场所有说服力技术的系统文献综述
A Systematic Literature Review on Persuasive Technology at the Workplace
论文作者
论文摘要
在没有监督的情况下，员工每天都面临决定。这些决策的结果可能会受到有说服力技术力量的数字工作场所设计的影响。本文根据有关工作场所有说服力技术的最新研究提供了结构化的文献综述。它从各种学科的角度和理论中检查了说服力系统的设计和使用。审查的研究分为技术设计，以用户为中心的研究和游戏化的研究流。研究的目的是使用有说服力的系统设计模型的修改定义对研究进行分类的。许多实验研究表明，可以实现员工行为与雇主议程的一致性。一个健壮的发现是交互作用在使用界面时赋予员工快速和有意义的反馈的主观体验中的关键作用。
Employees face decisions every day - in the absence of supervision. The outcome of these decisions can be influenced by digital workplace design through the power of persuasive technology. This paper provides a structured literature review based on recent research on persuasive technology in the workplace. It examines the design and use of persuasive systems from a variety of disciplinary perspectives and theories. The reviewed studies were categorized into the research streams of technology design, user-centered research, and gamification. The purpose of the studies is categorized using a modified definition of the persuasive systems design model. A number of experimental studies show that alignment of the employee's behavior with the employer's agenda can be achieved. A robust finding is the key role of interactivity in granting employees a subjective experience of rapid and meaningful feedback when using the interface.
