论文标题

利用计算扎根的理论来了解导师在零工经济中的经验

Using Computational Grounded Theory to Understand Tutors' Experiences in the Gig Economy

论文作者

Alqazlan, Lama, Procter, Rob, Castelle, Michael

论文摘要

在线市场平台的引入导致了新形式的灵活,按需(或“演出”)工作的出现。然而,关于演出工人经验的大多数先前的研究都研究了交付或众包平台,而以辅导演出的形式进行教育劳动的大量工人的经验仍然被忽略了。为了解决这个问题,我们使用计算基础理论方法来分析导师对Reddit的讨论。这种方法包括三个阶段,包括数据探索,建模和以人为中心的解释。我们同时使用验证和人类评估来提高计算方法的可信度和可靠性。本文是一项正在进行的工作,并报告了该方法的三个阶段中的第一个。

The introduction of online marketplace platforms has led to the advent of new forms of flexible, on-demand (or 'gig') work. Yet, most prior research concerning the experience of gig workers examines delivery or crowdsourcing platforms, while the experience of the large numbers of workers who undertake educational labour in the form of tutoring gigs remains understudied. To address this, we use a computational grounded theory approach to analyse tutors' discussions on Reddit. This approach consists of three phases including data exploration, modelling and human-centred interpretation. We use both validation and human evaluation to increase the trustworthiness and reliability of the computational methods. This paper is a work in progress and reports on the first of the three phases of this approach.

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