论文标题

即时同意:为语音助手建立道德口语同意

Consent on the Fly: Developing Ethical Verbal Consent for Voice Assistants

论文作者

Seymour, William, Cote, Mark, Such, Jose

论文摘要

确定语音助手应如何经纪人同意与第三方软件共享数据已被证明是一个复杂的问题。设备通常要求用户切换到配套智能手机应用程序,以便为其原本免提的语音助手浏览权限菜单。与智能手机应用程序商店相符的更多信息,Alexa现在提供“配音方面的同意”,使用户可以使用语音授予技能访问个人数据中的个人数据。 虽然比打开伴侣应用程序更可用和方便,但要求“飞行”同意可以破坏知情同意过程的几个概念核心。语音接口的无形性质进一步掩盖了由基础平台的第三方开发人员控制的交互部分之间的边界。我们概述了针对可用和有效的语音同意书的研究议程,以口头处理经纪同意书,包括我们自己的GDPR工作以及在Ubicomp征得同意的工作。

Determining how voice assistants should broker consent to share data with third party software has proven to be a complex problem. Devices often require users to switch to companion smartphone apps in order to navigate permissions menus for their otherwise hands-free voice assistant. More in line with smartphone app stores, Alexa now offers "voice-forward consent", allowing users to grant skills access to personal data mid-conversation using speech. While more usable and convenient than opening a companion app, asking for consent 'on the fly' can undermine several concepts core to the informed consent process. The intangible nature of voice interfaces further blurs the boundary between parts of an interaction controlled by third-party developers from the underlying platforms. We outline a research agenda towards usable and effective voice-based consent to address the problems with brokering consent verbally, including our own work drawing on the GDPR and work on consent in Ubicomp.

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