论文标题

内幕故事:分析在线评论中美国主要公司的内部可持续性工作

Insider Stories: Analyzing Internal Sustainability Efforts of Major US Companies from Online Reviews

论文作者

Sen, Indira, Quercia, Daniele, Capra, Licia, Montecchi, Matteo, Šćepanović, Sanja

论文摘要

很难确定公司是否支持内部可持续性努力(ISE),例如性别平等,多样性和一般员工福利,这尤其是因为缺乏对这些内部可持续性实践的方法,以及诚实地记录了此类努力的数据。我们开发并验证了一个反映了内部可持续性工作(ISE)的六维框架,在(2008-2020)几年(2008 - 2020年)中收集了超过35万名的员工评论,并根据六ises开发了深入学习的框架。对ISE的承诺在Micro级别表现出来 - 在ISES中得分高的公司股票增长很高。 ISES的这种新概念化既具有对公司可持续性文献的理论意义,又对公司和政策制定者产生了实际影响。为了进一步探索这些含义,研究人员需要添加潜在的静态ISE,为更多公司做到这一点,并建立公司成功与ISE之间的因果关系。

It is hard to establish whether a company supports internal sustainability efforts (ISEs) like gender equality, diversity, and general staff welfare, not least because of lack of methodologies operationalizing these internal sustainability practices, and of data honestly documenting such efforts. We developed and validated a six-dimension framework reflecting Internal Sustainability Efforts (ISEs), gathered more than 350K employee reviews of 104 major companies across the whole US for the (2008-2020) years, and developed a deep-learning framework scoring these reviews in terms of the six ISEs. Commitment to ISEs manifested itself at micro-level -- companies scoring high in ISEs enjoyed high stock growth. This new conceptualization of ISEs offers both theoretical implications for the literature in corporate sustainability, and practical implications for companies and policymakers. To further explore these implications, researchers need to add potentially missing ISEs, to do so for more companies, and establish the causal relationship between company success and ISEs.

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