论文标题

研究源产品一致性和赞助披露对Instagram影响者的沟通效果的影响

Examining the Impact of Source-product Congruence and Sponsorship Disclosure on the Communicative Effectiveness of Instagram Influencers

论文作者

Lim, Yi Xin, Zhang, Weiyu

论文摘要

在说服知识模型和归因理论的指导下,本研究研究了所感知的源专业知识属性的一致性和赞助披露,这是影响影响者交流有效性的相关因素。 Instagram在2020年的巨大影响者市场价值预计为23亿美元,被选为平台环境。该研究利用了2(源专业知识)X2(产品类别)X2(赞助披露)实验来检查来源产品一致性和赞助披露在影响消费者对外在和内在源动机,消费者抵抗力以及最终最终的广告效果的作用。结果表明,赞助披露的存在产生了对外部源动机的更强感知,但并不影响消费者的抵抗和广告效果,这表明消费者的概念性说服知识的激活不一定会影响态度说服力知识。另一方面,源产品的一致性对内在动机,消费者抵抗和广告有效性产生了主要影响。此外,分层多个回归发现,源产品的一致性触发了一个多阶段过程,消费者对内在源动机的感知介导了消费者的抵抗力,随后,介导了源产品一致性与AD效率之间的关系。

Guided by the Persuasion Knowledge Model and the Attribution Theory, this study investigates the perceived source expertise-product attribute congruence and sponsorship disclosure as pertinent factors affecting the communicative effectiveness of influencers. Instagram, with an immense influencer market value projected at USD2.3 billion in 2020, was chosen as the platform context. The study utilised a 2 (source expertise) x2 (product category) x2 (sponsorship disclosure) experiment to examine the roles of source-product congruence and sponsorship disclosure in affecting consumers' perception of extrinsic and intrinsic source motives, consumer resistance and ultimately, advertising effectiveness. Results revealed that the presence of a sponsorship disclosure generated stronger perceptions of extrinsic source motives but did not impact consumer resistance and advertising effectiveness, indicating that the activation of consumers' conceptual persuasion knowledge may not necessarily affect attitudinal persuasion knowledge. Source-product congruence, on the other hand, had main impacts on intrinsic motives, consumer resistance and ad effectiveness. In addition, hierarchical multiple regressions found that source-product congruence triggers a multi-stage process where consumers' perception of intrinsic source motives mediates consumer resistance which subsequently, mediates the relationship between source-product congruence and ad effectiveness.

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