论文标题
自适应数字援助系统4.0
Self-Adaptive Digital Assistance Systems for Work 4.0
论文作者
论文摘要
在数字化转型的时代,新的技术基础和协作的可能性,生产以及组织为将来提供了许多不同的工作机会。工作流的数字化会导致新的工作形式,该工作用“工作4.0”一词表示。在工作4.0的背景下,数字援助系统起着重要作用,因为它们通过显示器,平板电脑和智能手机或数据玻璃杯为用户提供有关工作流或产品的其他特定情况信息。此外,此类数字援助系统可用于在工作过程中以及用于培训目的中提供指导和技术支持。但是,现有的数字援助系统主要创建,重点是忽略各个人类工人的特定情况,技能,偏好或环境的“所有设计”范式。为了克服这个问题,我们提出了一个监视和适应框架,用于支持工作4.0的自适应数字援助系统。我们的框架支持上下文监视以及基于增强(AR)和虚拟现实(VR)的数字援助系统的UI改编。根据来自不同领域的示例性案例研究,显示了我们框架的好处。 VR中的AR或仓库管理培训中的上下文感知的维护应用。
In the era of digital transformation, new technological foundations and possibilities for collaboration, production as well as organization open up many opportunities to work differently in the future. The digitization of workflows results in new forms of working which is denoted by the term Work 4.0. In the context of Work 4.0, digital assistance systems play an important role as they give users additional situation-specific information about a workflow or a product via displays, mobile devices such as tablets and smartphones, or data glasses. Furthermore, such digital assistance systems can be used to provide instructions and technical support in the working process as well as for training purposes. However, existing digital assistance systems are mostly created focusing on the "design for all" paradigm neglecting the situation-specific tasks, skills, preferences, or environments of an individual human worker. To overcome this issue, we present a monitoring and adaptation framework for supporting self-adaptive digital assistance systems for Work 4.0. Our framework supports context monitoring as well as UI adaptation for augmented (AR) and virtual reality (VR)-based digital assistance systems. The benefit of our framework is shown based on exemplary case studies from different domains, e.g. context-aware maintenance application in AR or warehouse management training in VR.